A dependable ride, with the right support
Livery & ambulatory transportation
Comfortable transportation for passengers who walk independently or need a little extra assistance.
Serving New York City & New York State
Care that fits the passenger
A simpler way to get to your appointment.
Whether you walk independently or need a little assistance, we help arrange a comfortable trip to care. Our team makes the distinction between livery and assisted ambulatory transportation clear, so the service fits the passenger.
For passengers who can walk independently, or who need limited assistance following illness, injury, or a medical procedure.
How we support your journey
Everyday appointments. Dependable connections.
More ways to reach care
Arrange transportation to primary care and specialist visits, imaging, diagnostic testing, physical therapy, and outpatient procedures. We support both one-time appointments and recurring care schedules.
Comfort and the right assistance
Clean, well-maintained vehicles provide a comfortable setting for the journey. Let dispatch know whether you travel independently or need limited assistance, including door-to-door support where required.
Local and regional journeys
Our team coordinates travel to hospitals, clinics, rehabilitation centers, and outpatient facilities throughout New York City and New York State, with attention to appointment times and return arrangements.
Before the journey
Let’s make a plan
that works for you.
Good transportation starts with a conversation.
Here’s what we’ll work through together.
Choose the level of assistance
Let us know whether you walk independently or need a helping hand entering and leaving the vehicle.
Arrange the appointment trip
Share your pickup, destination, and appointment time so dispatch can coordinate the route.
Confirm your arrangements
Our team reviews availability, return-trip needs, and any transportation authorization before confirming.
A few helpful details
Your questions,
answered.
Something else on your mind?
Our team is a phone call away.
What is the difference between ambulatory and livery service?+
Livery transportation serves passengers who can walk independently and do not require physical assistance. Ambulatory transportation provides extra support for passengers who can walk but need limited assistance.
What trips can I arrange?+
Common trips include routine medical appointments, follow-up visits, dialysis, outpatient procedures, and return journeys from healthcare facilities.
What if I need wheelchair transportation instead?+
Our team can help direct you to our ambulette and wheelchair service. Tell dispatch about your mobility needs before the trip so the appropriate vehicle can be arranged.
We’re here to help
Let’s plan your ride.
Tell us about your transportation needs.
We’ll help you work through the details.
From the Cathay journal
The appointment is over. Is the ride home ready?
How to coordinate return transportation when an appointment runs late, a facility has discharge requirements, or a family member is arranging the journey remotely.