Door-to-door medical transportation
Ambulette & wheelchair transportation
Accessible vehicles and a helping hand for medical appointments, dialysis, rehabilitation, and everyday journeys.
Serving New York City & New York State
Care that fits the passenger
The support you need, from door to door.
A medical appointment is enough to think about. Our accessible ambulettes and trained drivers help passengers travel comfortably, with careful assistance and wheelchair securement throughout the journey.
For wheelchair users, people who need assistance walking, and families or facilities arranging non-emergency medical trips.
How we support your journey
Ongoing care. Consistent support.
Standing orders for regular treatment
Dialysis, chemotherapy, and physical therapy often mean repeated trips each week. We coordinate scheduled pickups and return journeys with treatment facilities to support a consistent care routine.
Securement and passenger assistance
Drivers are trained in wheelchair securement, handling, and passenger assistance. Accessible vehicles support passengers who cannot safely transfer to standard seating, with the vehicle and equipment matched before pickup.
Coordination with your facility
We plan around treatment schedules and the pickup requirements of hospitals, dialysis centers, oncology clinics, and rehabilitation providers. Local route knowledge helps us account for traffic and facility access.
Before the journey
Let’s make a plan
that works for you.
Good transportation starts with a conversation.
Here’s what we’ll work through together.
Tell us about the journey
Share the pickup, destination, appointment time, and level of mobility assistance required.
Match the right vehicle
Our team coordinates an accessible vehicle and the assistance suited to your needs.
Plan for the return
Discuss your return arrangements or recurring schedule with dispatch and your care team.
A few helpful details
Your questions,
answered.
Something else on your mind?
Our team is a phone call away.
Can I stay in my wheelchair during the ride?+
Our wheelchair transportation is designed for passengers who cannot safely transfer into standard vehicle seating. Contact dispatch about your wheelchair and accessibility requirements so the appropriate vehicle can be arranged.
Can you arrange recurring dialysis trips?+
Yes. We coordinate standing orders and recurring transportation for dialysis, chemotherapy, physical therapy, and other scheduled care.
Can my transportation be authorized through insurance?+
We work with insurance-authorized transportation and programs such as MAS. Eligibility and authorization depend on your plan or program; confirm the arrangements with your coordinator before the trip.
We’re here to help
Let’s plan your ride.
Tell us about your transportation needs.
We’ll help you work through the details.
From the Cathay journal
Recurring wheelchair transportation: making a weekly schedule work
What patients, facilities, and caregivers should coordinate for repeat dialysis, rehabilitation, and other appointment trips—and how to handle changes.