The Cathay journal
Practical guidance for passengers, families, schools, and the agencies keeping our communities connected.
Company news & community16 guides · All services
Livery & ambulatory 3 min read
How to coordinate return transportation when an appointment runs late, a facility has discharge requirements, or a family member is arranging the journey remotely.
Read the guideAmbulette 3 min read
What patients, facilities, and caregivers should coordinate for repeat dialysis, rehabilitation, and other appointment trips—and how to handle changes.
Read the guideStretcher 3 min read
A guide to the questions families and facilities should ask when choosing the appropriate transportation level for a planned journey.
Read the guideSchool bus 3 min read
A practical approach to school moves, early dismissals, new equipment, and caregiver changes for students who need additional transportation support.
Read the guideParatransit 3 min read
Turn an approved paratransit trip into a clear day-of-travel plan, including meeting points, accompanying passengers, changes, and return reservations.
Read the guidePublic transit 3 min read
A route on a map is only the beginning. Service hours, connections, stop access, and clear passenger information determine how well a network fits everyday life.
Read the guideOperations & management 3 min read
The practical work behind a transportation operations launch: fleet readiness, staffing, dispatch, passenger communications, and early service reviews.
Read the guideTransit system planning 3 min read
How a transit planning study can help agencies weigh geographic coverage, service frequency, operating hours, and the journeys each option supports.
Read the guideLivery & ambulatory 3 min read
The right appointment ride starts with the assistance you need before, during, and after the journey. Here is what to discuss before booking.
Read the guideAmbulette 3 min read
From building access to recurring appointments, the details to share when arranging an ambulette for yourself, a family member, or a patient.
Read the guideStretcher 3 min read
A practical guide to coordinating the care team, pickup location, receiving facility, and transportation crew before a scheduled transfer.
Read the guideSchool bus 3 min read
How families, schools, and transportation teams can coordinate assistance, daily communication, and route changes around the student.
Read the guideParatransit 3 min read
Eligibility, advance reservations, pickup windows, and assistance: what makes paratransit different from the regular bus network.
Read the guidePublic transit 3 min read
A straightforward guide to planning a public bus journey, checking your return options, and finding reliable local rider information.
Read the guideOperations & management 3 min read
What counties and agencies should define when a contractor operates their fleet, from staffing and dispatch to maintenance responsibilities and reporting.
Read the guideTransit system planning 3 min read
A practical framework for counties and agencies evaluating their transit service, comparing options, and turning a study into an achievable operating plan.
Read the guide
