Here for New York. Around the clock.24/7 dispatch (212) 261-5555

Transportation across New York

Every rider.
Every need.
Every mile.

To school. To care. To the people who matter.
Transportation built around you, across New York.

Experienced people. Accessible vehicles. Personal care.
A local team.
A statewide commitment.
14+

Years of experience

500k

Passenger trips each year

24/7

Operations & dispatch

Our services

The right ride.
For your life.

For passengers, families, schools, and public agencies.
Explore the right service for your journey
or your transportation program.

Livery & ambulatory transportation

A comfortable connection to care

Livery & ambulatory transportation

Comfortable transportation for passengers who walk independently or need a little extra assistance.

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Ambulette transportation

Care, from door to door

Ambulette transportation

Accessible vehicles and a helping hand for medical appointments, dialysis, rehabilitation, and everyday journeys.

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Stretcher transportation

Comfort at every step

Stretcher transportation

Thoughtfully coordinated, non-emergency transport for passengers who need to remain lying down during their trip.

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School bus transportation

A better start to the school day

School bus transportation

Consistent, carefully planned transportation for students with disabilities, medical conditions, and individual mobility needs.

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Paratransit transportation

More independence. More possibility.

Paratransit transportation

Pre-arranged, accessible bus transportation for eligible riders who cannot use regular fixed-route service.

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Shuttle bus transportation

One route. So many connections.

Shuttle bus transportation

Shuttle transportation for workplaces, campuses, healthcare facilities, hotels, and events, with routes and schedules shaped around the people you serve.

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Public transit

Open to everyone. Connected by bus.

Public transit

Regular public bus service open to everyone, with published routes, designated stops, and schedules that connect communities with work, shopping, healthcare, and everyday life.

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Transportation operations & management (O&M)

Your fleet. Our team.

Transportation operations & management (O&M)

Your county or agency provides the vehicles. Cathay provides the people and day-to-day management to operate your transportation program.

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Transit System Evaluation & Service Planning Study

A clear plan for the road ahead

Transit System Evaluation & Service Planning Study

From evaluating an existing system to planning a new service, we guide counties and agencies through the decisions that turn community needs into a practical transportation plan.

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Why Cathay

A lot rides
on getting there.

A school day. A treatment. A little independence.
We never lose sight of what your trip means.

Meet your transportation team

Support that starts at your door.

Our drivers assist you into the vehicle and through to your destination, with patience and respect for your individual needs.

Prepared people. Peace of mind.

CPR-certified, first-aid-trained drivers. Accessible vehicles. Careful maintenance and passenger securement procedures.

Real people, keeping you connected.

Live dispatch, GPS tracking, and coordination with families and facilities help keep each journey on track.

Cathay Express fleet with accessible vehicles, a school bus, a paratransit bus, and a public transit bus

Our fleet

Built for access.
Cared for,
every day.

From accessible ambulettes to school buses, shuttle buses, paratransit, and public transit vehicles, our fleet supports a wide range of passengers and mobility needs.

We match each trip with the right vehicle, equipment, and trained team—so you can focus on where you’re going.

Wheelchair accessibility Preventive maintenance Real-time GPS tracking Trained passenger assistance

Our locations

New York is
our neighborhood.

Five boroughs and far beyond.
Local teams connect our communities with
dependable transportation across New York State.

In the news

The Evening Sun

Chenango County, New York

Our partners

In good company.

Proudly serving the organizations
that keep New York cared for.

New York State Office for People With Developmental DisabilitiesNew York State Office of Mental HealthThe New Jewish HomePort Authority of New York and New JerseyNYCM InsuranceMedical Answering Services (MAS)iBRAINMTMCP UnlimitedInter Agency CouncilNYC Department for the AgingNYC Public SchoolsPartners Health PlanU.S. Department of Veterans AffairsAmerican Endovascular & Amputation PreventionYAIALS United Greater New York

Healthcare. Community. Public service.

Open partner page
Coordinating transportation for a facility or program?

Before your ride

Good questions.
Straight answers.

Talk to our team
How do I book a ride?+

Call (212) 261-5555 to speak with our team, or send a request using the contact options below. Have your pickup and destination, preferred date and time, and the type of transportation ready. Dispatch must confirm and assign your trip before it is booked.

Can you help with recurring appointments?+

Yes. We coordinate standing orders and recurring trips for dialysis, chemotherapy, physical therapy, and other scheduled care. Our team works with you and your facility on pickup times and return arrangements.

Do you work with Medicaid transportation and insurance?+

We coordinate with MAS, Modivcare, and insurance-authorized transportation programs. Eligibility and trip authorization depend on your plan or program. Contact our team or your transportation coordinator to confirm the arrangements before your trip.

What areas do you serve?+

We serve New York City and routes across New York State, with bases in Flushing, Norwich, Rochester, Poughkeepsie, Plattsburgh, and Uniondale. Call with your pickup and destination so we can confirm availability for your route.

Is transportation available around the clock?+

Cathay operates 24 hours a day, seven days a week, with dispatch coordination. Service is subject to vehicle and crew availability and must be confirmed by dispatch. For a medical emergency, call 911.

Let’s plan your trip

Where can we
take you?

One trip or a long-term partnership.
Our team is ready to help you plan.

(212) 261-5555 info@cathaytransportation.com 24 HOURS A DAY · 7 DAYS A WEEK
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