Carefully coordinated non-emergency transport
Stretcher transportation
Thoughtfully coordinated, non-emergency transport for passengers who need to remain lying down during their trip.
Serving New York City & New York State
Care that fits the passenger
Comfort and dignity, throughout the transfer.
For passengers who need to remain lying down, the details matter. We coordinate stretcher-equipped vehicles and trained two-person teams with careful attention to pickup, handling, and the destination handoff.
For passengers who cannot sit upright during a non-emergency trip, including hospital discharges, rehabilitation transfers, and scheduled care.
How we support your journey
Careful preparation. A considered transfer.
Support during recovery
For passengers who need to remain lying down after surgery or because of limited mobility, we coordinate non-emergency travel with the care team and the receiving location.
Regular care and return trips
Stretcher transportation can also support dialysis standing orders and round trips when this level of transport is appropriate. Dispatch reviews the schedule and transport requirements before confirmation.
Equipment, people, and timing
Stretcher securement, trained two-person crews, and facility coordination are planned together. We allow for pickup, lifting, handling, and handoff requirements at hospitals, nursing facilities, rehabilitation centers, and private homes.
Before the journey
Let’s make a plan
that works for you.
Good transportation starts with a conversation.
Here’s what we’ll work through together.
Coordinate with the care team
We review the pickup setting, destination, and transport requirements with the appropriate contact.
Prepare the transfer
Dispatch assigns the vehicle, equipment, and trained team needed for the journey.
Complete the handoff
Pickup and arrival are coordinated with the residence or facility to support a considered transfer.
A few helpful details
Your questions,
answered.
Something else on your mind?
Our team is a phone call away.
Is this an ambulance or emergency service?+
This is non-emergency stretcher transportation. If someone needs emergency medical attention, call 911. Contact the care team to determine the appropriate transport for the passenger.
Who assists with the stretcher?+
Our two-person teams are trained in lifting, handling, and patient transfer procedures. Dispatch coordinates the equipment and team for each trip.
Can you coordinate a hospital discharge?+
Yes. We coordinate non-emergency discharges and transfers with hospitals, nursing facilities, rehabilitation centers, and private residences, subject to availability and dispatch confirmation.
We’re here to help
Let’s plan your ride.
Tell us about your transportation needs.
We’ll help you work through the details.
From the Cathay journal
Stretcher, wheelchair, or ambulance: why the service distinction matters
A guide to the questions families and facilities should ask when choosing the appropriate transportation level for a planned journey.