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Public transit

Connecting people.
Connecting places.

Public transportation is the regular bus network: open to everyone, with fixed routes, designated stops, and published schedules. Cathay works with local government to connect communities with jobs, appointments, shops, and the people who matter.

(212) 261-5555
Full-size Cathay-branded city transit bus
Public transportation. Open to everyone.

Choosing the right service

A bus network
or a planned ride.

Public transportation and paratransit both connect people with essential places, but they work in different ways. The right option depends on the rider’s eligibility, mobility needs, and the program’s service area.

Public transportation

Open route. Shared schedule.

Regular public buses are open to everyone and run on published routes and schedules. Riders board at designated stops and plan their trip around the timetable; paratransit eligibility is not required.

  • Open to the general public
  • Fixed routes, stops, and schedules
  • Shared trips across the community
Explore public transportation

Paratransit

Planned pickup. Direct trip.

Paratransit is specialized, often ADA-focused transportation for eligible riders who cannot use regular fixed-route service because of a disability. Trips are reserved in advance, with a pickup window and origin-to-destination, door-to-door, or curb-to-curb assistance within the program’s service area.

  • Eligibility-based service
  • Advance reservations and pickup windows
  • Accessible, coordinated assistance
Explore paratransit

Service hours, eligibility, pickup windows, and door-to-door or curb-to-curb support are set by the applicable transportation program. Call (212) 261-5555 if you are unsure which service fits.

Our work in Chenango County

A local connection.
A lasting purpose.

Chenango County named Cathay Express Transportation as its provider in the announcement of public transit’s return, with an opening scheduled for March 9, 2026.

The program connects residents with medical care, grocery stores, employment, and community services. It brings our passenger transportation experience into a public service that supports everyday independence.

See the community story

Before you travel

Start with the
right information.

Check the county’s routes and schedules, or call Cathay for help planning your journey.

County information

Find current routes, schedules, and rider resources for the Chenango County transit program.

Visit the county website

One team to call

Call Cathay’s main team for help with public transportation information and your next step.

Call (212) 261-5555

Passenger assistance

Discuss accessibility, boarding needs, and mobility devices with the team when planning your trip.

Contact Cathay

Good to know

Planning your ride.

A few useful details before you travel.

Where can I find county transit information?+

Visit Chenango County’s official transit page for county announcements and rider information. For help planning a journey, call Cathay at (212) 261-5555.

How is public transportation different from paratransit?+

Public transportation is the regular bus network: it is open to everyone and follows fixed routes, designated stops, and published schedules. Paratransit is specialized, pre-arranged transportation for eligible riders who cannot use those routes because of a disability. It is booked ahead with a pickup window and typically provides origin-to-destination, door-to-door, or curb-to-curb service within a defined area.

Do I need paratransit eligibility to use public transportation?+

No. Public bus transportation is open to the general public and does not require paratransit eligibility. Board at a designated stop and plan your trip using the county’s published route and schedule information.

Who should I contact about accessibility?+

Call Cathay at (212) 261-5555 before travel to discuss boarding assistance, your mobility device, and the service you intend to use.

For counties, municipalities & agencies

Bring your community
closer together.

Talk with Cathay about the people you serve, your transportation needs, and the next step for your program.

From the Cathay journal

What makes a public bus service useful to its community?

A route on a map is only the beginning. Service hours, connections, stop access, and clear passenger information determine how well a network fits everyday life.

Read the guide
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